How GREEN SHINE handles website inquiries and consent choices

This privacy policy explains what information we collect through the website, why we collect it, how form handling works, and how to contact us about data-related questions.

Inquiry Data

What we collect

Name, company, email address, country or region, and inquiry message when you submit a form.
Selected product line, model, request purpose, and technical preferences you choose in the form.
Basic technical data such as page URL, source page, user agent, consent mode, and form timing data used for site operation and anti-spam checks.

Use of Data

Why we use it

To reply to product, dealer, document, or service inquiries.
To direct your message to the correct GREEN SHINE mailbox and support contact.
To log inquiries, reduce spam submissions, and improve product pages, support pages, and inquiry handling.

Google-hosted form processing

How form submissions are processed

Inquiry forms on this website are processed through Google-hosted services used by GREEN SHINE. Depending on the process, this may include Google Apps Script for form processing, Google Sheets for inquiry logging, and company mailboxes for reply and coordination. The destination mailbox may differ for product, dealer, service, or document inquiries.

Consent and Optional Measurement

Current website consent status

GREEN SHINE uses Google Tag Manager to deliver Google Analytics 4 (G-NRS12YZRT7). Analytics storage is denied by default and is granted only when you choose "Allow analytics storage". If analytics storage is denied, Google tags may still send limited cookieless measurement signals under Advanced Consent Mode; advertising storage and personalisation remain denied.

Retention

How long inquiry data may remain

Inquiry records may remain in GREEN SHINE operating systems for sales follow-up, support coordination, service review, and recordkeeping, unless deletion is required for legal or operational reasons.

Contact

Questions about privacy

If you have questions about data handling on this website, contact contact@greenshineworld.com. For service-related follow-up, you can also use service@greenshineworld.com.